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Contact Us


1. Please contact us at You will need to login using your Email and Order ID.
2. You may also send email to Support (please add
3. Or you may call 
+86-18948714642 during our office hours (9am to 6pm HKT/GMT+8, Monday through Friday).

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We ALWAYS reply emails. Please check your Spam Inbox if you do not receive a response within 2 business days. Our customer service department is off-duty on Saturday and Sunday.